Full cycle service support for LED display screens

More than just products, achieve every "visual" feast for you

At Liandesen, we firmly believe that an excellent display screen is just the beginning of the story. The true value lies in how it seamlessly integrates into your scenario, how it precisely drives your goals, and how it provides long-term and stable support for your operations. Therefore, we have built a "full cycle service support system" that goes far beyond hardware delivery, transforming our technological accumulation, industry insights, and project experience into your visible, usable, and scalable core competitiveness.

We are not only a supplier of equipment, but also your exclusive visual solution strategic partner. From initial conception to final implementation, from daily operation to continuous value-added, Liandesen's services run through the entire process.

1、 Pre sales deep empowerment: from concept to executable blueprint

At the beginning of the project, the expert team of Liandesen was deeply involved and worked together with you to build the cornerstone of success.

Project customization planning and consulting:

We provide professional planning consulting services when facing blank spaces or vague needs. Our consultants will work with you to streamline the brand core, audience goals, and application scenarios, transforming abstract "display requirements" into concrete "visual solution concepts". Whether it's creating an immersive brand showroom, building an efficient command center, or planning a stunning press conference, we strategically ensure that display technology serves your core goals.

On site investigation and evaluation:

Accurate solutions stem from a precise grasp of the site. We provide professional engineers to provide on-site services and conduct comprehensive surveys of the installation environment: measuring dimensions, analyzing building structures, evaluating load-bearing and pipeline layouts, testing environmental lighting and visual conditions. This detailed evaluation report is a crucial step in avoiding subsequent risks, ensuring the feasibility of the plan, and improving construction efficiency.

Integrated project construction plan design:

Based on preliminary planning and investigation, what we have delivered is not only a product list, but also a complete set of 'Project Construction and Technical Plan'. The plan will cover: detailed design of the display system (location, specifications, signal topology), integration suggestions for supporting equipment (audio, central control, network), construction drawings (layout, wiring, structure), implementation schedule, and emergency plan. This ensures that every step of the project, from procurement, construction to commissioning, has clear rules and responsibilities.

2、 Professional delivery during sales: ensuring precise implementation of blueprints

When the plan is approved, Liandesen's powerful engineering and support system will ensure high-quality delivery of the project.

B-end marketing planning support (for channel and project partners):

For our partners, we provide 'weapon grade' market support. Share validated industry solution whitepapers, in-depth analysis of successful cases, competitor analysis, and targeted language strategies. We assist you in planning localized marketing activities, providing joint brand promotion materials, empowering you with strong sales and value presentation capabilities when facing end customers.

Comprehensive material and technical support:

We have prepared a complete 'ammunition depot' for project delivery:

Professional Material Library: Provides high-definition product renderings, technical parameter tables, installation diagrams, application scenario diagrams, professional level instructional videos, etc., to assist you in presenting high-quality solutions and communicating with customers.

Technical escort: During the project construction period, our backend technical expert team provides 7x24 hour remote support to quickly respond to on-site technical inquiries. For complex projects, senior engineers can be assigned to supervise on-site to ensure that the construction process is highly consistent with the design plan.

3、 Continuous value-added after-sales service: ensuring operation and empowering the future

Project acceptance is not the end point of cooperation, but the starting point of long-term trust service.

Systematic employee training:

To ensure that your team can fully master the new system, we provide standardized layered training services:

Administrator training: For IT or operations personnel, in-depth explanation of system architecture, software operation, daily maintenance, fault diagnosis, and basic troubleshooting.

User training: For daily operators, provide training on the on/off process, signal switching, content display, basic conference functions (such as all-in-one machines), etc., to ensure efficient use of the equipment.

Training can provide on-site guidance, operation manuals, and video tutorials to ensure effective knowledge transfer.

Long term operational support and knowledge base:

You will be granted access to the Liandesen online customer service portal. The portal contains detailed manuals for all products, software driver downloads, FAQs, maintenance guides, and troubleshooting videos. This is a continuously updated knowledge base that serves as the first line of defense for your team to independently solve problems.